WISE CAT BUSINESS SERVICES

Privacy Policy

Wise Cat Business Services LLC (“Wise Cat”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal data:

A. Information You Provide Voluntarily

  • Full name
  • Email address
  • Phone number or WhatsApp number
  • Business details and service requirements
  • Documents submitted for business setup, visa processing, banking assistance, or PRO services

This information is collected when you submit contact forms, communicate with us via WhatsApp, email, or other channels.

B. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction behavior
  • Referral source and session data

This data is collected through cookies and tracking technologies.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website performance.

Our website uses:

  • Google Analytics 4 (GA4)
  • Meta Pixel
  • Google Ads tracking

These tools help us understand visitor behavior, measure advertising performance, and improve our marketing effectiveness.

You may control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

3. Purpose of Data Collection

We use your personal data for the following purposes:

  • Responding to inquiries and service requests
  • Providing business setup, visa, banking, and related services
  • Communicating updates, service information, and follow-ups
  • Sending promotional emails or WhatsApp messages, where consent is provided
  • Improving website performance and marketing campaigns
  • Legal, regulatory, and compliance requirements

4. Marketing Communications

By submitting your contact details, you consent to receive communications from Wise Cat Business Services LLC via email, phone, or WhatsApp.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available. Transactional or service-related communications may still be sent when necessary.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

  • Government authorities, free zone authorities, and immigration departments as required for service delivery
  • Banks and financial institutions for account opening assistance
  • Payment gateways for transaction processing
  • Professional service partners are strictly involved in fulfilling your requested services

All third parties are required to handle your data securely and lawfully.

6. Payment Information

Wise Cat Business Services LLC does not store or retain credit or debit card details.

All card payments are processed through secure, compliant third-party payment gateways. We do not have access to your full card information.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

While we follow industry-standard security practices, no online transmission or storage system can be guaranteed as completely secure. You acknowledge and accept this risk when sharing information online.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, regulatory, and accounting obligations
  • Resolve disputes or enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights Under Data Protection Laws

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data, subject to legal obligations
  • Withdraw consent for marketing communications

Requests may be submitted by contacting us directly.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. You are encouraged to review their policies before sharing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates take effect immediately upon posting on the website.

12. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact Wise Cat Business Services LLC through the contact details provided on our website.